Help & Support
Having issues? Here's the FAQ and technical support information.
FAQβ
Q: No response in chat?β
- Check if API Key is configured
- Check if API Key is valid (not expired, has balance)
- Check network connection
- Refresh page and retry
Q: Tool call stuck?β
- Check if there's a pending tool call confirmation (popup)
- Continue after allowing or rejecting
- Check if risk confirmation settings are too strict
Q: Memory not saved?β
- Long-term memory is automatically extracted by AI
- Needs sufficiently important information to be saved
- Can manually view and manage in memory page
Q: How to use public skills?β
- Go to Skills page
- Switch to "Public Skills" tab
- View skills shared by other users
- Bind and use in Agent settings
Q: Forgot password?β
- Use "Forgot Password" on login page
- Check email for reset link
Keyboard Shortcutsβ
| Shortcut | Function |
|---|---|
Enter | Send message |
Shift + Enter | New line (multi-line input) |
Technical Supportβ
- Website: https://app.aigent.ren
- Feedback: Submit via website contact form
Version Infoβ
- Current Version: v1.6
- Last Updated: 2026-03-16
Related Docsβ
- π Quick Start - From registration to first conversation
- π Feature Guide - Skills system, memory management, and other advanced features